The tenant experience platform designed to enhance premier buildings.
Host Building helps you adopt a future portfolio platform strategy and connect your tenant community to existing services and amenities.
Host Building Features
- Deliver an amazing experience for office tenants and drive traffic to your property’s existing food and beverage providers.
- In-app ordering and payment for speedy service
- Interactive menu display
- Discount code capability
- One-touch reordering of favorites
- Transaction history
- Supports delivery, drop-off or catering option
- Connect tenants to the building and one another with end-to-end event and class registration.
- In-app events calendar with custom registration forms
- Email notification and calendaring
- Custom registration forms
- Unique QR code ticketing and ticket scanning
- Real-time capacity management
- Payment and refund management
Offer tenants hyper-localized and targeted news. Users can browse news articles featuring content that links to building events and services or to external websites. News options can be scheduled and distributed throughout your building portfolio or to specific users groups.
Offer direct access to building concierge services, amenities, and external service providers that heighten the overall tenant experience.
- Offer tenants instant access to existing services like valet parking or dry cleaning
- In-app payment and ongoing paid amenity subscription services
- Companion app for concierge and building staff to manage requests
Make data driven decisions with tenant feedback. Unobtrusively poll tenants for feedback on experiences and services offered through the Host Building App.
Leverage learnings to scale what’s working and improve on what’s not in order to drive higher tenant satisfaction.
Promote your on-demand meeting and event space to tenants and drive maximum space utilization and related revenue.
- Browse a bookable space directory
- View space availability
- Book and pay for space
- Activate digital access keys for self-serve entry into shared or co-working spaces
Eliminate key cards and fobs and turn your employee's mobile device into an access card. One less thing to carry and manage.
Get access to an easy-to-use, web-based admin portal and content management system. The Host Building Portal allows building management, service providers or Host Managed Services professionals to oversee all aspects of the Host app, from initial setup to ongoing configuration and updates.
Support investment decisions and the overall tenant experience with access to quality data. Host Building offers key insights into user behavior and provides recommendations on ways to enhance current initiatives based on specific tenant needs.Metrics tracked include:
- App downloads
- Daily and monthly active use
- Usage trends by experience to help you understand which services and amenities tenants use
- Popularity of events, services, spaces and amenities offered through the platform
- Marketplace transaction data
- Customer satisfaction reports
Deliver a single digital solution to support multiple systems and create a unified tenant experience. Host Building was developed with an API-first approach to integrate market-leading building systems and technology.
Configure Host Building to align with your building or portfolio’s brand. Utilize your preferred color palette, logos, fonts and images to deliver a unified brand experience.
Host Experience Services
Host offers our clients an unparalleled workplace experience. With hospitality-driven services that focus on increased productivity and employee wellbeing, we help ensure your people have everything they need to be at their best and do great work each day. Learn more about Host’s experience services and discover how you can create an amazing work environment for your team.