If you’ve got experience working in hospitality or customer service, you know exactly how challenging and rewarding the work can be. The wide-ranging skills you develop in the hospitality industry transfer easily to other roles and careers, which means you’ve got a variety of options for your future growth. If you find yourself wishing you had additional flexibility in your schedule or more certainty in your job, you might be a great candidate for a workplace experience position in the corporate sector.
Here are 5 hospitality skills you can use to land your dream job:
1. You Can Solve Problems Quickly
The hospitality industry requires you to think on your feet. When the customer is in front of you and needs immediate assistance, you work with them in that moment to find a speedy solution to their problem. This ability shows corporate leaders that you’re not only intelligent, but also someone who isn’t afraid to take on a challenge. You can resolve complex problems on the fly, which makes you an asset to any organization.
2. You Love to Meet New People
If you’re a hospitality professional in a customer-facing role, odds are you’re a natural connector—a person who has a knack for bringing people together and developing positive relationships. If you enjoy talking to people and learning more about their interests and needs, you have the potential to be a strong addition to any workplace experience team, especially when engaging directly with clients.
3. You're Naturally Empathetic
Empathy is the experience of understanding another person’s thoughts, feelings and condition from their point of view, rather than from your own. For naturally empathetic people, this is a huge part of not only your job, but also how you carry yourself in your day-to-day life. By being aware of and understanding the feelings and emotions of others, you excel at meeting people where they are and promoting their well-being. When working with others, empathy is crucial for developing trust and being a member of a cohesive team—important factors in the hospitality and corporate worlds alike.
4. You're Great at Surprising and Delighting Others
If you enjoy making others feel good, solving problems, surprising people with kind gestures or simply making them smile, you can use these natural talents to elevate your interactions and create joy wherever you are. Many in the hospitality industry approach service delivery like gift-giving—assisting others gives you pleasure, and you often go out of your way to make your clients and colleagues feel special. This natural inclination toward service lets you develop a fantastic rapport with others while boosting trust and confidence in your capabilities—key components when building strong working relationships.
5. You Can Read People and Anticipate Their Needs
Do you have an intuitive ability to anticipate the needs of others? Are you always asking questions like, “How can I help?” or “What would make this easier for you?” Do you immediately notice if a place is untidy or could be better organized? If this sounds like you, consider transferring these skills to a workplace experience role, especially one that gives you access to a variety of interesting, talented and well-connected people.
Curious About Workplace Experience?
Workplace experience is a combination of everything that impacts your working life: the people and culture, the technology you use to be productive, the physical space where you do your work—it all comes together to deliver something unique. In a workplace experience role, you can contribute to this by using your expert hospitality skills to help others while getting all the benefits of working in the corporate world.
If you identify with any of the above, please reach out to start a conversation about careers with Host. To get started, click here to fill out our interest form.
We look forward to hearing from you!
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