The Value of Authenticity

The Value of Authenticity

Ryan Bryant
Host Communications
Customer Service Keeps Us Connected, Safe and Well – Let’s Celebrate It!

Customer Service Keeps Us Connected, Safe and Well – Let’s Celebrate It!

Patrick Cheeseman
Global Hospitality Lead

I think it’s worth our time to reflect on what customer service has meant to us in the past, what it means right now as our social lives are stunted by pandemic concerns, and what it will look like once we finally navigate our way through this challenging era of our lives.
Supporting Mental Health at Work in Times of Crisis

Supporting Mental Health at Work in Times of Crisis

Ryan Bryant
Communications Lead

In 2020, people aren’t just working more—they’re facing an unprecedented barrage of challenges and stressors, including a global pandemic, civil unrest, and a difficult economy. While workers have necessarily remained resilient, the sheer amount of stress facing them is challenging that resiliency.
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The Value of Authenticity

The Value of Authenticity

Ryan Bryant
Host Communications
Thoughtful Reads: The Importance of In-Between Moments

Thoughtful Reads: The Importance of In-Between Moments

At Host, we’re all about providing people with the resources they need to have a better workplace experience. While delivering amazing people services and innovative technology to clients is a huge part of what we do, we also like to share information that keeps people informed and engaged broadly beyond the immediate day-to-day aspects of their jobs. That’s why we’re making Host’s Thoughtful Reads a regular part of our blog
Why Workplace Experience Platforms Need the Human Element

Why Workplace Experience Platforms Need the Human Element

Shobhit Choubey,
APAC Lead
Delight in the Workplace: An Opportunity for Limitless Value

Delight in the Workplace: An Opportunity for Limitless Value

Ashley Lippitt,
Host Labs Lead

As surprising as it may seem coming from a commercial real estate company, the Host team obsesses over enriching lives and creating delight for people who work in the buildings we manage. We consider the daily journey of our customers and map both their current and best experiences in the workplace.
The Employee Experience Formula That Inspires Innovation

The Employee Experience Formula That Inspires Innovation

Ashley Lippitt,
Host Labs Lead

It will likely come as no surprise that our evolving workspaces, enabled by technology, outfitted with the most coveted amenities and served by hospitality experts, are designed to make employees feel valued, signaling to them that the work they do is important and impactful. But what about when the workspace provided by an employer is removed (even temporarily) and placemaking becomes a virtual endeavor?
Customer Service Keeps Us Connected, Safe and Well – Let’s Celebrate It!

Customer Service Keeps Us Connected, Safe and Well – Let’s Celebrate It!

Patrick Cheeseman
Global Hospitality Lead

I think it’s worth our time to reflect on what customer service has meant to us in the past, what it means right now as our social lives are stunted by pandemic concerns, and what it will look like once we finally navigate our way through this challenging era of our lives.
Supporting Mental Health at Work in Times of Crisis

Supporting Mental Health at Work in Times of Crisis

Ryan Bryant
Communications Lead

In 2020, people aren’t just working more—they’re facing an unprecedented barrage of challenges and stressors, including a global pandemic, civil unrest, and a difficult economy. While workers have necessarily remained resilient, the sheer amount of stress facing them is challenging that resiliency.
Bridging the Fluid Workspace

Bridging the Fluid Workspace

Drew DePriest,
Digital Solutions & Strategy Lead

Companies now look directly to technology ranging from IoT sensors to track occupancy and social distancing to desk reservation platforms and CRE teams quickly move to unassigned seating as a bridge to help restore employee faith.
Patrick Goes to Work

Patrick Goes to Work

Patrick Cheeseman,
Global Hospitality Lead

When I’m focused on exciting new projects and things are going well, it’s always a surprise when they go awry unexpectedly. However, surprise doesn’t adequately cover our collective reaction to the rise of a global pandemic.